I went to the launch of Round 2 of Engage for Success – feedback from the task forces – at Queen Elizabeth Conference Hall yesterday.
Check out http://www.engageforsuccess.org – resources, tools, contacts, videos, etc. – all about increasing employee engagement. David MacLeod and Nita Clarke have achieved something special.
In particular, I recommend ‘Nailing the Evidence’ – the most comprehensive attempt to link the hard and the soft metrics; suggesting the soft is not so soft with all the impact it seems to have on service, productivity, innovation, turnover, absenteeism and profit.